New Zealand Fly Fishing Guide - Back Country trout - Cancellation Policy
REFUNDS & CANCELLATION
-We take a credit card number to hold a booking but do not charge a deposit to it. We will charge the credit card a cancellation fee of $100 if dates are cancelled and written cancellation advice is received 60 days prior to the date of departure. If a client wishes to send a cheque instead of a credit card number, we have the client send a 30% deposit and refund this minus $100 if written cancellation advice is received 60 days prior to the date of departure.
-Within 60 days of dates booked, the client is responsible for total land cost (minus transfer fees) and no refund will be made for fishing guides or accommodation, unless the client finds a replacement.
-There is no refund for any unused portion of the land package.
-Trip Cancellation Insurance is recommended.
FYI: with agents, their refund/cancellation policy takes precedence (many are a lot tougher than ours)